April Ann

About April Ann

Dedicated Team Leader with 6+ years of experience in outbound and inbound service settings. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and operations policies

Job Description

Calendar Management

Managing files on KW Command and Gdrive

Ensuring all documents are completed in the proper time frame.

Prepares and sends disclosures and local addendums to clients, agents and cooperating agent/broker for signature

Communicating with the team the necessary documents to close a transaction

Data Entry

Sending listing alerts and market reports to leads

Skip Tracing

Importing, merging and other activities involving managing their CRM

Managing and documenting receipts