About Edmond

My primary responsibility is to ensure that customers are correctly scheduled for appointments and procedures. 

It is also my responsibility to include rescheduling and canceling appointments, scheduling referral appointments, and verifying the client’s demographical information. 

I also ensure that sufficient time is allocated to each appointment.

Job Description

Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.

Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.

Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.

Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.

Maintains customer confidence and protects operations by keeping information confidential.

Keeps equipment operational by following manufacturer's instructions and established procedures.

Secures information by completing database backups.

Provides historical reference by utilizing filing and retrieval systems.

Contributes to team effort by accomplishing related results as needed.