Harold Jed

About Harold Jed

I'm a customer service representative who specializes in handling patients from a healthcare account. 
I also have experience of being a freelancer as a clinical
appointment setter, admin support, and virtual assistant. 
With years of experience in this field, I have developed a customer service experience skill that can help me resolve a variety of issues with different customer types. I am seeking a challenging opportunity where I can use my strong organizational skills and ability to work well with people.
These skills will allow me to maintain outstanding external and internal communication.

Job Description

Setting up an appointment for patients to see a virtual doctor

Following up lab tests/reports and specialist referral within a specified timeframe

Sending/following up on prescriptions and clarifications with the pharmacy

Data entry and management of virtual clinic schedules and book appointments

Receiving incoming calls for clinic inquiries and follow-up appointment requests