Riethmuller

Scheduling appointments for patients -send detailed messages to the offices -send a refill request to the offices.

Working on 2 computers all day, one to schedule appointments, and one to send messages and look up patient information.

Interacting with patients all day on the phone, and sometimes have to diffuse a difficult and angry situation.

Verifying patients' insurances, address and phone numbers and I provide customer service to patients and their family.

Protecting the security of medical records to ensure that confidentiality is maintained.

Making necessary referrals for patients, ensuring accuracy and completeness.

Typing, mailing, faxing correspondences as needed and order office supplies.

Answering patient phone calls, making sure patients order has been received and is correct.

Prioritizing all inquiries while answering a high volume, multi-line phone.